Returns and exchanges We gladly accept returns and exchanges Just contact us within:14 days of delivery Ship items back to us within: 30 days of delivery We don't accept cancellations But please contact us if you have any problems with your order. The following items can't be returned or exchanged • Custom or personalised orders • Perishable products (like food or flowers) • Digital downloads • Intimate items (for health/hygiene reasons) Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.